WHAT DO WE DO WITH VOIP
One of the focus areas of DVoice is the integration and maintenance of VoIP telephony. We provide the following services to business entities:
• Ready-made solutions related to the creation of call centers, dispatch services, multichannel hotlines, and other departments on client interaction.
• Setting of VoIP equipment.
• Technical support and maintenance of VoIP communications systems.
• Design and creation of CRM, billing panels and call centers software for any type of business.
Technical solutions offered by DVoice IT agency vary in architecture, range of capabilities, and managing peculiarities. Our specialists will help you choose the best option based on your current and potential needs. Optimization of business processes and financial charges with the application of VoIP technology. Provision of fast and reliable transmission of information is an important component of building and developing your business. VoIP telephony is the most advanced technology for quick and safe voice communication.
OF CALL CENTERS
Correct calculations on the workload of operators and telecommunication equipment is the prerequisite for successful and fail-free operation of a scalable platform. Call center for processing incoming and outgoing cells. Design and implementation of a turn-key call center.
SAFE VOIP NETWORKS
AND THEIR SUPPORT
Data encryption though local and global Internet via such modern protocols as SRTP, TLS and HTTPS will provide users with safety and voice privacy.
The choice of cost-effective route for IP call commutation. The usage of GSM equipment and SIP telephony providers will help you optimize your business.
The usage of cluster-type communications systems. System elements redundancy and spacing of telephone network core into server rooms that are independent from external factors. Designing and implementation of reliable VOIP networks.
Analysis of business processes. Writing technical specifications, designing interfaces for CRM, and billing systems. We will help you solve particular issues by creating software that would suit your company’s needs.
RETAIL AND WHOLESALE SELLING
OF TELECOMMUNICATION EQUIPMENT
DVoice is an authorized product distributor of the following companies in Ukraine: Dinstar, HP, DELL, Grandstream, and other world’s leading manufacturers. Our clients can buy network, server, telecommunication and GPS equipment for assembling and modernization of office networks and IP telephony on favorable terms.